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jeasiq-1908
Intellectual Capital and Role in Achieving of Management of Customer Experience : A field study of the views of a sample of the leaders of Iraqi banks
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The issue of intellectual capital is a critical issue in the success and excellence of organizations, especially if it is linked to the management of customer experience, and because of the characteristic of the Iraqi environment, which affected all sectors, including the banking sector, it was important to discuss the types of intellectual capital and its relationship to the management of customer experience, especially when managers private banks, the importance of research lies in the linking of its variables to build the strategic capabilities of banks to achieve excellence and sustainability, it aims to diagnose the extent of interest in the types of intellectual capital and management of customer experience in the Iraqi banking sector.

One of the most important hypotheses from which the research started is that intellectual capital has a significant influence on the management of the customer's experience. The research community represented (33) private banks in Baghdad, where the sample of the research targeted (10) banks, represented by (120) executive director in the general administration of the researched banks and those who have them. A direct relationship with customers and participants in banking decision-making, the analytical method (quantitative) was adopted using the questionnaire as a tool for collecting data and information related to research. The appropriate statistical tools were chosen in terms of the Pearson's correlation coefficient to test the relationships between variables and the simple and multiple regression equation for impact testing by statistical programs (SPSSV.23), (AMOSV.23). The results also showed the validity of correlations and influence on the level of variables, then data analysis was performed. Diagnosing conclusions and formulating recommendations.

The most important findings of the research show that the executives of the banks of the research sample have employed the types of intellectual capital (human capital, relationship capital, structural capital) to achieve the management of the customer experience, where the results were generally higher correlation than the individual sub-dimensions.

The most important recommendations need to invest the relationship between the relationship capital (employee relationship, customer relationship) and the management of customer experience if the banks need to activate this relationship through which the customer is followed up and communicate with him and establish a good relationship and win the friendliness and trust of the customer by providing distinctive service Creating a distinctive image in the minds of customers

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Publication Date
Wed Sep 02 2009
Journal Name
مجلة كلية اللغات
اقتباس قرآنی در دوحة الازهار
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كان من مظاهر تأثير اللغة العربية في الفارسية بعد الفتح الإسلامي، القرآن الكريم والحديث الشريف، فتأثر الشعراء والأدباء الإيرانيون بهما وبفنون أقوال العرب عموماً، فاقتبسوا في أشعارهم وكتاباتهم الفارسية أو العربية منها، كثيراً من الآيات والأحاديث والمصطلحات العربية، وهذا الاقتباس هو فنّ أدبي ينتمي الى المحسنات اللفظية والتي تشكّل مع المحسنات المعنوية عُنصُري علم البديع الذي هو فرع من ثلاثة علوم الى جانب عل

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Publication Date
Sun Apr 01 2007
Journal Name
Journal Of Educational And Psychological Researches
أساسيات تربوية في تنمية الشخصية
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أهمية البحث والحاجة أليه

لماذا الأهتمام بالشخصية ؟

  • بسبب الواقع العالمي المنكوس حيث بات الأنسان يعيش غريباً معزولاً عن أعماق ذاته ، ويحيا مقهوراً من أجل الوسط المادي الذي يعيش فيه .
  • أن خلاص الأنسانية الأكبر لن يكون ألا بالنمو الروحي والعقلي للأنسان ، وتحسين ذاته وأدارتها على نحو أفضل ، وليس في تنمية الموارد المحدودة المهددة بالهلاك .
  • أن ت

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Publication Date
Wed Feb 01 2006
Journal Name
Political Sciences Journal
الانتخابات والتحول الديمقراطي في العراق
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الانتخابات والتحول الديمقراطي في العراق

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Publication Date
Sun Apr 04 2010
Journal Name
Journal Of Educational And Psychological Researches
الفقر والمشكلات الاجتماعية في العراق
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  That it is essential to be for us to recognize is that the phenomenon of poverty are addressed most of the doors of Arab countries in general and Iraq in particular, with the contrast between Qatar and another, and that the deteriorating situation of developing countries it is clear that poor people are victims of exploitation and inequality.
  That dealing with the phenomenon of poverty should be more present in mind, especially since the Arab world that enters the era of so-called globalization, as more people poor, and the increase of the utilization of materials Arab interests abroad under the competition is unequal and the impoverishment of deliberate environmental and resource Arab

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Publication Date
Sun Jan 01 2023
Journal Name
مجلة العلوم القانونية
ضمانات الاستثمار في حقول الغاز
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ضمانات الاستثمار في حقول الغاز

Publication Date
Fri Jan 01 2016
Journal Name
Journal Of The College Of Languages (jcl)
Türkiye Türkçesinde Anlam Bilimi (Semantik)
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Özet

           Türkiye  türkçesinde ''Anlam bilimi (Semantik)'' tezin ana konusu ve dilin adlandırma ve sınıflandırma incelemesini ele alır. Türk dilbilimcilerine göre bu dilbilimlerin şubesine bir tanım sunar. Semantik, tarih bakımından başlanlangıcı, oluşunu ve geliştirmesini de inceleniyor.

        Bu konu ile ilgili yayınlanmış olan bazı tezlerin de alındı. Türk dilbilimcilerin görüşünu Mehmet Hengirmen, Konay Karaağaç, Sezai Güneş, Fuat Bozkurt ve Hüseyin Atay ve diğerlerdir.

        Bu tez anlam bilimi dalların özellikleri ve anlam değiştirmesi

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Publication Date
Fri Jun 02 2017
Journal Name
مجلة العلوم القانونية
المطالبات في عقود الانشاءات (الفيديك)
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يتناول البحث جزئية من جزئيات عقد الفيديك

Publication Date
Wed Jan 01 2014
Journal Name
Journal Of The College Of Languages (jcl)
LA CONDICIONALIDAD EN ESPAÑOL Estudio analítico, formal y semántico-pragmático
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RESUMEN:

 Pretendemos hacer con este trabajo un breve recorrido sobre lo que han dicho algunos gramáticos de las construcciones condicionales, a la par señalaremos los criterios que los mismos establecen y siguen para diferenciar entre distintos tipos de estructuras condicionales o entre las construcciones que ellos entienden o consideran como tales y las que no, atendiendo fundamentalmente a dos criterios; formal y semántico-pragmático. El presente trabajo tiene como objetivo la clasificación y la descripción de las construcciones condicionales, demostrando que no todas las condicionales son hipotéticas ni todas las hipotéticas son condicionales.

Abstract

We intend to make this work

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Publication Date
Sat Mar 01 2008
Journal Name
Journal Of Economics And Administrative Sciences
معالجة التضخم في الاقتصاد العراقي
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لا يتسع هنا المجال لأستعراض كامل الخلفيات التاريخية التي انتجت اوضاعنا الاجتماعية والاقتصادية والسياسية المتأزمة الحالية، وجل ما يمكن قوله هو ان الشعب العراقي وخلال ما يربو على ربع قرن لم يحصد سوى عدد من الحروب والعقوبات الدولية فالازمات التي ولدت الرعب والجوع المستمر للشعب حتى يومنا هذا.

لقد كان الاقتصاد الوطني اول واكبر المتضررين من تلك الازمات ومن سياسات الدولة غير العقلانية فكانت ال

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Publication Date
Thu Dec 13 2018
Journal Name
Arab Science Heritage Journal
الخراج الخراج في الفكر الإسلامي
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Tribute in Islamic economical system was considered one of the matters that took great importance where there put for it many jurisdictions that organize its work and the tribute was considered one of the permanent income for the state and the tribute had direct benefits for the life of the people where with the increasing differences in the

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