انصبت هذه الدراسة على قياس جودة الخدمة، وبوجه خاص ماهية أبعاد جودة الخدمة التي يجري قياسها للوصول إلى مستوى جودة الخدمة. وتم التطبيق على خدمة التعليم العالي الخاص، حيث جرى اختيار عينة من طلبة جامعة خاصة لتعبئة الاستبانة الخاصة بالدراسة. وكان هناك 360استبانة تم تحليل البيانات فيها من خلال مؤشرات الإحصاء الوصفي، وتحليل الارتباط، وتحليل الانحدار المتعدد. وقد توصلت الدراسة إلى وجود علاقة ارتباط بين مستويات الرضا عن أبعاد الجودة الرئيسية الخمسة
(المعولية، الملموسية، الاستجابة، الموثوقية، التعاطف) وكذلك عن فروعها العشرة ومستوى الرضا العام عن جودة الخدمة. وإن أبعاد الجودة الأقوى تأثيرا في تشكيل مستوى الرضا العام عن جودة خدمة التعليم العالي الخاص تضم كل من: المعولية، الموثوقية، التعاطف، بينما كانت أبعاد: الملموسية، والاستجابة الأقل تأثيرا.
ظهر التقييس كمفهوم لقياس الضرائب وتحديد الأجور والرواتب منذ مدة ليست طويلة وتم استخدامه في العديد من بلدان العالم. ولاجل تحقيق العدالة في توزيع الدخول ورفع المستوى المعيشي لذوي الدخول المحدودة، اذ يتطلب من الدولة إتباع أسلوب التقييس للأجور والرواتب للموظفين ،إضافة إلى استخدام التقييس في فرض الضرائب وتحديد السماحات اعتمادا على مستوى التضخم في الاقتصاد. خاصة وان الهدف الأساسي من إتباع أسلوب التقييس هو
... Show MoreThe research aims to acquaint the reality of Privet universities education in Iraq and acquaint of its role and ways to promote it. The research contains three chapters, the First Chapter includes The Importance of Research, the need of the research, the goals of the research and its borders. The Second Chapter handles with The Historical Scope of Privet universities education in Iraq and most important previous studies that deal with this topic. The Third Chapter deals with The Reality of Community Privet Universities in Iraq through scientific composure, scientific level of the students admitted in privet education between planning and marketing research and then take main issues of privet universities education and ways to solve these
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This research aims to design a multi-objective mathematical model to assess the project quality based on three criteria: time, cost and performance. This model has been applied in one of the major projects formations of the Saad Public Company which enables to completion the project on time at an additional cost that would be within the estimated budget with a satisfactory level of the performance which match with consumer requirements. The problem of research is to ensure that the project is completed with the required quality Is subject to constraints, such as time, cost and performance, so this requires prioritizing multiple goals. The project
... Show MoreThis study aims to identify the impact of using the infrastructure of the Information Technology (IT) on the performance of human resources in the public universities. This process is done by doing research in the size, quality, and efficiency of the performance, also speed of achievement and simplification of procedures. Diyala University was chosen for the diagnosis through the opinions and attitudes of its employees. Consequently, suggestions that contribute to improve the performance of the employees and thus its overall performance are obtained. Another objective of this study is identifying the human resources which are currently used in academic institutions and educational services systems because the significant role of th
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This research was conducted to test the hypothesis (There is no significant moderating effect for Dramaturgy on the relationship between impression management strategies and PTSD), (45) employees in Iraqi drilling company (Basra province) were selected as a sample. Findings showed that the percentage (0.91%) of the employees who are exposed to accidents as a result of work suffer from post traumatic stress disorder, which negatively affects their organizational behavior, thereby, reducing future performance, findings also showed that the employment of impression management strategies will assist management to address PTSD among employees wh
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This research aims to define the roles of auditors by clarifying the concept and risks of cyber security in protecting information and financial data in economic units. Najaf, Babylon and Karbala, then the results were analyzed and the results were presented and analyzed to show that adopting cyber security improves the quality of reports Finance through what it achieves in displaying information with credibility and transparency, in a way that suits the needs of users, and cyber security has a role in managing economic resources more effectively to obtain benefits that would have been lost in the event of an
... Show MoreThe Constitutional Revolution is an important event in the modern history of Iran. It led to major changes in the political system and the education system. In addition to it, laws were enacted that contributed to increasing the number of students who were unable to learn because of their deteriorating economic situation. The revolution also contributed to opening the way for girls to enter the country. Schools after that was forbidden due to the opposition of the clergy, as the enemy of female education is contrary to Sharia, and different classes appeared in society calling for the fight against ignorance, the development of learning, the education of girls, and the establishment of modern schools for their education
The Constitutional Revolution is an important event in the modern history of Iran. It led to major changes in the political system and the education system. In addition to it, laws were enacted that contributed to increasing the number of students who were unable to learn because of their deteriorating economic situation. The revolution also contributed to opening the way for girls to enter the country. Schools after that was forbidden due to the opposition of the clergy, as the enemy of female education is contrary to Sharia, and different classes appeared in society calling for the fight against ignorance, the development of learning, the education of girls, and the establishment of modern schools for their education
ملخـــص البحــــث
سورة النحل من سور القرآن الكريم المكية , تحدثت سورة النحل كشأن السور المكية باستفاضة عن مسائل الشريعة وأصولها , التي تنظم الشؤون الداخلية والخارجية للمسلمين , وهي تُعنى بجانب العقيدة والأخلاق والحياة الاجتماعية لتهذيب النفس الانسانية .
تضمنت السورة عدداً من الموضوعات منها العدل والاحسان , والوفاء بالعهد , وابطال الفحشاء والبغي والتوحيد ونقص العهود , وما على ذلك من
... Show Moreبعد ان تناول البحث موقع منطقه الدراسة وتم تحديد المشكلة الأساسية تكلم البحث عن الجانب السكاني ومدى تأثيره على المياه الجوفية والسطحية من جانب الاستهلاك والاستثمار ومن ثم الجانب الزراعي من خلال بيان الكثافة الزراعية في المنطقة والمساحات المزروعة واحتياجاتها المائية وتصنيف المياه ومدى صلاحيتها للشرب وللري ثم تناول البحث جانب الاستهلاك الحيواني لشرب المياه وحاجه الحيوانات المائية لكل سنه واستثمار المي
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