E-learning is a lifeline for the educational process, which contributed to the sustainability of working educational organizations and prevented them from stopping, so the study came to measure the compatibility between E-learning quality dimensions (information technology, educational curricula, teaching methods, and intellectual capital of educational institution) as an independent variable, and educational services quality dimensions represented by (safety, tangibility, reliability and Confidence) as a dependent variable. The sample was 150 teachers was drawn from the College of Administration and Economics community of 293 teachers through the use of several statistical methods to measure the degree of correlation and impact between the variables. The study found a relationship and an impact between the dependent and independent variables, as well as the pandemic’s contribution to digital literacy among teachers and learners and the elimination of language illiteracy because most of the digitized software for scientific content is not supported in the Arabic language.
