The research aims to apply a modified SERVQUAL model to evaluate the quality of the educational services via conducting exploratory research for students from the College of Administration and Economics- Department of Business Administration- Evening studies at the University of Baghdad. Questionnaire of two parts was distributed to a sample of (72) students out of (720) students of the 2nd.,3rd. and 4th. year in the beginning of the second semester of the year 2008-2009 to measure the expectations and perceptions to the quality of the educational services. Five major dimensions were analyzed to see the gaps for (22) variables. The study concluded that there were (13) variables confirmed that the expectations were below the perceptions while (9) variables were satisfying to the students. The fifth dimension was the first in the importance and the third one was the second, whereas the first one was the least in the importance for all of them.
Özet
Dünyanın muhtelif yerlerinde yaşayan, farklı din, kültür ve etnik gruba mensup olan insanlar arasında nazar inancının mevcut olduğu bilinmektedir. Nazar inancı İslam dinine inananlar arasında olduğu gibi farklı semavi ve gayri semavi dinlere inanan insanlar arasında da mevcut olduğu çeşitli pratik ve uygulamalardan tespit edilebilir. İnsanlar, nazara gelmemek için çeşitli yollara başvurmaktadırlar. Kötü nazarlı insanlara karşı her zaman bir korku, rahatsızlık ve çekingenliğin var olduğu söylenebilir. Dolayısıyla birçok insan, nazara ve başına kötü bir şeyin gelmemesi için söz konusu nazarı kötü
... Show Moreعلى الرغم من أن الجامعات والمراكز والمؤسسات العلمية في الجامعات العراقية تزخر بالعديد من الكوادر والخبرات العلمية والأكاديمية المؤهلة علمياً وفنياً لانتاج البحوث العلمية والاشراف على طلبة الدراسات العليا، غير ان عملية انتاج الابحاث العلمية التطبيقية على وجه الخصوص تعترضها مجموعة من الصعوبات والمعوقات التي استطلعها الباحثين اما من خلال التجربة الشخصية, او من خلال استطلاعات اراء طلبة الدراسات العليا والب
... Show Moreهدفت الدراسة إلى استخدام مقاييس الدافعية العقلية وعلاقتها باكتساب بعض مفاهيم السلامة المرورية لتلاميذ الصف الخامس الابتدائي , واستخدمت الباحثتان المنهج الوصفي بأسلوبي المسح والعلاقات الارتباطية لملاءمته لطبيعة البحث , إذ تكونت عينة الدراسة من (75) تلميذ وتلميذه من تلاميذ مدرسة فدك الابتدائية الأهلية , إذ قامت الباحثتان بأستخدام مقياس الدافعية العقلية والمكون من (25) فقرة وأختبار تنمية بعض مفاهيم السلام
... Show MoreAn essential element in English as a foreign language (EFL) learning is vocabulary. There is a big emphasis on learning the new words' meaning from the books or inside classrooms. Also, it is a major part of language teaching as well as being fundamental to the learner but there is a big challenge in vocabulary instruction due to the weak confidence by teachers in selecting the suitable practice in teaching vocabulary or they sometimes unable to specify a suitable time for it during the teaching process. The major aim of this study is to investigate the value of posters in vocabulary learning on the 2nd grade students at Halemat Alsaadia High School in Baghdad – Iraq. It hypothesized that there are no statistically significant differences
... Show Moreأن الغرض من هذه الدراسة هو التحليل الهيكلي لبنية مقياس الصحة النفسية لطلبة الجامعة الذي طورته الجنابي (1991) باستخدام التحليل العاملي. إن 66 طالبا و95 طالبة من كلية التربية في الجامعة المستنصرية قد استجابوا لفقرات المقياس. وقد أظهر التحليل العاملي وجود خمسة عوامل فسرت 30% من التباين, وان هذه العوامل هي الإستقرار العائلي، والأمن الاقتصادي، والمسؤولية الإجتماعية، وتقدير الذات، والأمن النفسي.
An individual is considered as a social human being and we notice this trait in all human beings through their continuos interaction and relations between them.
Through his interaction and relationships he expresses himself and his emotions . His relationships with others are achieved through social acceptance and this social acceptance plays an important role in developing his personality . Need for love is an essential part in the psychological formation and when this need for love is well satisfied, this will lead to forma healthy and good personality (not histrionic ) , and without love, satis faction an individual will face many difficulties in his growth . Thus, histr
... Show MoreOptimum allocation of water for restoration of Iraqi marshes is essential for different related authorities. Abo-Ziriq marsh area about 120 km2 is situated 40 km east of Al-Nassryia city. After comparing the measured annual water qualities with the Iraqi standards for surface water quality evaluation, Abo-Ziriq marsh water quality was in acceptable limit. Hydro balance computation were done for each month by using interface among the HEC-RAS, HEC-GeoRAS and ArcView GIS software and built a number of eco-hydro relationships to simulate the marsh ecosystem by using HEC-EFM program to estimate water allocation adequate for ecosystem requirement and constructs a GIS hydraulic reference map to show inundation area, depth grid and velocity dis
... Show MoreThe research aims to present and discuss the accounting bases adopted in accounting for fixed assets in the public sector with an emphasis on its importance in the area of accountability and fixed assets management , based on a realistic problem associated with the use of cash basis accounting in the public sector in Iraq, which are difficult to provide accounting information useful for many users , including the same units and regulatory departments for the purposes of accountability and management of those assets. Search tool has been the organization questionnaire, its results show the importance of financial reporting for provide accounting information about fixed assets relate to the units of the public sector in Iraq fo
... Show MoreRationing is a commonly used solution for shortages of resources and goods that are vital for the citizens of a country. This paper identifies some common approaches and policies used in rationing as well asrisks that associated to suggesta system for rationing fuelwhichcan work efficiently. Subsequently, addressing all possible security risks and their solutions. The system should theoretically be applicable in emergency situations, requiring less than three months to implement at a low cost and minimal changes to infrastructure.