The aim of the research is to explain the nature of the relationship between the dimensions of the strategic recovery of the service represented by (compensation, speed of response, apology, initiative (defining the problem) and the strategic goals of the company represented in (profitability, growth, community service, employee satisfaction) in the National Insurance Company, it has been approved The questionnaire as a tool to collect data and information from the sample of (58) who are in (department manager, M. department director, division official, unit official) and the statistical program (spss) was used in calculating (arithmetic mean, standard deviation, coefficient of variation, coefficient of Correlation, t-test, varia

ان الجزء الاكبر من السلوك الاجتماعي تنظمه المعايير الاجتماعية التي من المتوقع ان يسلك الافراد وفقا لها ، وهكذا فأن الجماعات التي يوجد انسجام بين افرادها سرعان ما تكون اتجاهات وولاءات مشتركة لعدد اكبر من المواقف فعندما ينظم فرد الى جماعة فأن ادراكاته تتغير لتتوافق مع معايير تلك الجماعة .( توق وعدس ، د.ت، ص336).وتؤدي الاسرة دورا اساسيا في اكساب الفرد اتجاهات ومعايير خلقية معينة ثم تقوم الجماعات الثانوية الم

Reading is an interactive process that goes on between the reader and the text, resulting in comprehension. The text presents letters, words, sentences, and paragraphs that encode meaning. The reader uses knowledge, skills, and strategies to determine what that meaning is. Reading comprehension is much more than decoding; it results when the reader knows which skills and strategies are appropriate for the type oftext, and understands how to apply them to accomplish the reading purpose.Reading comprehension is important because without it reading is nothing more than tracking symbols on a page with your eyes and sounding them out leaving the reader with no information. Instead of promoting traditional approaches, reading should be taught

The present paper applies Fanon Psychological reading of the problem of the Black introduced in his book Black Skin White Mask to Crooks, The black Character in John Steinbeck’s  Of Mice and Men. The analysis of this character infers three essential points regarding the artistic achievement of the author. First, he uses a fictional character that offers a psychological interpretation of the black problem of alienation and loneliness in a way that does not disgrace the black. Second, he applies Fanon’s way of showing the various attitudes that the black adopts in contact with the white society. Third, he affirms that the black inferiority complex comes as a result of double proc

يهدف هذا البحث إلي معرفة معنى اللغة وتجلياتها في نتاجات الاديب الإسرائيلي الأكثر جدلا في القرن العشرين، إلا وهو الاديب "موشيه سيملانسكي". فقد طغت صورة العربي في الكثير من أعماله الأدبية وتبوات مكانا واضحا، وكانت النظرة تجاهه، نظرة واضحة أيضا، فصورته لم تتغير بتغير الظروف والاتفاقيات، بشكل يتناسب وهذه الظروف، وإنما بقيت تراوح مكانها، ولم تتبدل بنظرة احترام على الأقل، بل على العكس من ذلك، فهناك بعض المطالبات

This study is taken from the doctoral thesis that I prepared in the year 2000 at the University of Bordeaux in France under the title “ Ali bin Abi Talib Imam and Calif “. This thesis was prepared as a continuation of what the French orientalism Louis Massignon wrote about Islam and his student Henry Corbin, who introduced Europeans to Shiism. This study represents the philosophy of dialogue and the unity of the Islamic Emma as one of the most important methods used by Imam Ali.

Imam Ali established the most beautiful, creative, and most complete rules of human dialogue that preserve the unity of the nation’s fabric and preserves human dignity. Imam Ali referred to basic principles foundations to reach this goals, including

The manuscript (Tuhfat al-Ashab wa Nuzhat al-Albab) by the author Ahmed bin Ibrahim al-Hanafi al-Srouji (d. 0ٓٔ AH / ٖٓٔٔ
AD), one of the important manuscripts because it is an encyclopedia characterized by the diversity of its topics

قراءة عراقية للتقرير الامريكي (بيكر - هاملتون + التقرير الاصلي)

The researcher has studied in his research (International Public Relations methods in building the state's image through Cyberspace)
, analytical study of the Facebook and twitter pages for British foreign office , the role was played by the International Public Relations in building the mental image of British , especially after the new media and internet have became influential role in political life . and became an important tools used by political institutions as ministries of foreign affairs in the twenty: one century .
The researcher identified the problem of this study with the following question:
(what is the role of the International Public Relations in building the mental image of state through Cyberspace)
To answer

The linguistic meaning of the verse in the Arabic dictionaries applies very much to the reality of rent and its effect. This is true of economic growth as a continuous increase in real per capita income in addition to the same thing. Therefore, development does not necessarily achieve a comprehensive and structural increase of the various economic sectors. As the rent came in the sense of a terrible land open Maim any fertilized. And the camel is a ma'aya and a ra'i: that is, it goes in the pasture and returns itself. This is similar to the extraction of oil after it is ready for investment and earn its revenue as soon as it exists or is extracted by external parties. If the rent is first linked to agriculture, especially the fertile lan