Abstract
This study aims to evaluated the user satisfaction of retrieval services
concerning to universities thesis and dissertations in university dissertation
unit of Baghdad Library for achieving the following objectives:
1- Evaluating the performance of this unit (thesis unit of Baghdad University
Library) regarding to users opinion.
2- Recognizing the reasons in this unit behind the case of non satisfaction of
its users and trying to find the suitable solutions.
To achieve those two objectives, the questionnaire tool was performed
and determined the user's satisfaction level by using a sample survey. 1118
graduated students were subjected to this experiment. The following main
results were appeared:
§ The satisfaction level of the service was 77% for Ph.D. students, and 82%
for M.Sc students, those two percentage rates were considered are good
for this service.
§ The non satisfaction reasons for this service could be assigned into
following :
- Non conformance the language of users and the system language.
- There are many thesis and dissertations which related to users need but
did not retrieved by the system.
This study instructed the following:
v Improving the retrieval system particularly which it is related to the subject
analysis to make the system language mach with the user language.
v Data Base should be established for all of those university thesis and
dissertations and it must be accessible on the internet.
ABSTRACT
Threw this research to the following:
1 - Know the impact of strategy Puglia in the collection of the rules of the Arabic language
students at the Institute of preparation parameters .
2 - Know the impact of the retention strategy in Puglia collection rules Arabic language
students at the Institute of preparation parameters .
To verify the status Mmermaa Find researcher Elsafreeten following two hypotheses :
1 - There is no statistically significant difference between the average score for the collection
of the fourth grade students at the Institute for the preparation of material parameters who
were studying grammar strategy Puglia and average grades collectible fourth grade
students at the Institu
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Abstract
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