Abstract
This study aims to evaluated the user satisfaction of retrieval services
concerning to universities thesis and dissertations in university dissertation
unit of Baghdad Library for achieving the following objectives:
1- Evaluating the performance of this unit (thesis unit of Baghdad University
Library) regarding to users opinion.
2- Recognizing the reasons in this unit behind the case of non satisfaction of
its users and trying to find the suitable solutions.
To achieve those two objectives, the questionnaire tool was performed
and determined the user's satisfaction level by using a sample survey. 1118
graduated students were subjected to this experiment. The following main
results were appeared:
§ The satisfaction level of the service was 77% for Ph.D. students, and 82%
for M.Sc students, those two percentage rates were considered are good
for this service.
§ The non satisfaction reasons for this service could be assigned into
following :
- Non conformance the language of users and the system language.
- There are many thesis and dissertations which related to users need but
did not retrieved by the system.
This study instructed the following:
v Improving the retrieval system particularly which it is related to the subject
analysis to make the system language mach with the user language.
v Data Base should be established for all of those university thesis and
dissertations and it must be accessible on the internet.
Abstract
The aim of the research is to identify the level of awareness and emotional experience among university students and to identify the effect of the educational program based on (Guttmann) model for developing awareness and emotional experience among university students by verifying the validity of the following zero hypotheses: 1) There are no statistically significant differences in the development of awareness and emotional experience among university students at the level of (0.05) between the mean scores of the experimental group in the pre and post-tests. 2) There are no statistically significant differences in the development of awareness and emotional experience among university students at the lev
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