Objectives: To determine the impact of an educational program on nurses’ knowledge
and practices concerning neurogenic bladder rehabilitation for spinal cord injured persons
through a follow-up approach each two months post program implementation for six
months.
Methodology: "Follow-up" longitudinal design by using time series approach of data
analysis and the application of pre-post tests approach for the study and the control
groups. The study was carried out at Ibn Al-Kuff hospital for (SCI) in Baghdad governorate
from 5th of July 2010 to 15th of October 2011. To achieve the objectives of the study, a
non-probability (purposive) sample of (60) nurses (males and females) were working in SCI
units were selected. The sample is divided equally into study and control groups. A
questionnaire format was used for data collection which consisted of (3) three parts (185)
items, including their knowledge, practices, and demographic characteristics. Instrument
validity was determined through content validity, by a panel of experts. Reliability of the
instrument was determined through the use of Pearson correlation coefficient for the testretest
approach, which is (0.92) for their knowledge and (0.88) for their practices. Analysis
of data was performed through the application of descriptive statistics (frequency,
percentage) and inferential statistics (mean of scores, relative sufficiency, Pearson
correlation coefficient, t-test and one way analysis of variance and chi- square test).
71
Iraqi National Journal of Nursing Specialties, Vol. 25 (2) 2012
Results: The results of the study indicated that the nurses in study group benefited from
the implementation of health education program, their knowledge and practices were
adequately improved and developed.
Recommendations: The study recommends that there is a need to conduct annual
examinations for nurses to evaluate their nursing care for SCI persons, with a focus on the
practical side, and not upgrading any of them if they did not pass the examination
successfully.
The research aims to measure the relationship and the impact of knowledge management processes to achieve the performance of insurance service, as well as analysis of the reality of the National Insurance Company to identify the level of overall performance, and to achieve this goal, it has been the selection of knowledge management processes according to the survey prepared a supplement to the study (Qubaisi, 2002), and of the four operations (knowledge generation, and storage of knowledge, and the distribution of knowledge, and application of knowledge), which represented the independent variable, and the performance has been the use of quantitative and qualitative measures, (sales growth, customer satisfaction), which represented the
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